Privacy Policy

We place a high priority on your privacy and protection of data at CGIT.pk. This Privacy Statement explains how CGIT.pk collects, uses, discloses, and safeguards your information when visiting our website, using our IT services, participating in our educational platform, etc. You agree to these practices by using or accessing our website.

1. Information We Collect

To improve your experience and provide you with our services, we collect different types of information. This includes:

Personal Information

Data that directly or indirectly identifies you is considered personal information. We collect your personal information in order to tailor services to meet your needs and to maintain communication with you. It may include:

Name, Email, Phone: Used to contact you about services, send updates, and respond to inquiries.
Billing and Payment Information: This information is required to process transactions involving IT services, E-Commerce solutions, or courses.
Account Credentials: If you register for our educational platform or services portals, we will collect your username and password to manage your account securely.
Service Requests: Information submitted via inquiry forms, consultations or service requests in order to provide accurate solutions.

Non-Personal Information

This information is not personal and does not identify you directly, but it helps us to understand the performance of our website and user preferences. This includes:

IP Addresses and Device Information: Helps detect suspicious activities, optimize performance and ensure secure connections.
Browser type and operating system: Used to deliver content compatible and improve website use.
Website Usage Data: We can improve the user experience by analyzing data such as pages visited, time spent and click patterns.
Referral data: Information on how users find our website, whether through search engines, social networks, or advertising, to improve our marketing strategy.

Educational Platform Data

We may collect additional information to improve learning outcomes for users of our educational programs:

Course Enrollment Information: You can track which modules or courses you have registered for.
Progress tracking: Tracks completion of quizzes and assignments, allowing for personalized guidance.
Feedback and communication: This includes messages, forum posts or feedback submitted for improving course content and teaching methodologies.

2. How We Use Your Information

Your information will be used to improve and secure our IT services and educational programs. Specifically:

IT Services: Your personal information and project-related data is used for the design, development, and maintenance of websites, mobile applications, ecommerce platforms, SEO campaigns, and graphic design.
Educational Management: We can customize learning experiences by using information from the course registration and progress tracking
Customer support: Inquiries and contact details are used for a quick response to issues and requests.
Payment Processing: The billing and transaction information are securely handled in order to facilitate payment for services and courses.
Marketing and Updates : Email addresses can be used to send updates, offers or promotional material. Users can opt-out at any time.
Website optimization and analytics: Data collected is analyzed in order to improve the performance of a website, its navigation and services.

3. Legal Basis for Processing Your Data

CGIT.pk only collects and processes data when it is legally permissible. This can include:

Consent: You give your consent when you provide personal information to receive services, communications, or subscriptions.
Contractual Needs: Information required to complete agreements, like providing a service or closing a transaction.
Legal Compliance: Meeting obligations under applicable laws, regulations and other legal requirements.
Legitimate interests: Enhance website performance, to prevent fraud, improve security and services without compromising user privacy.

4. Cookies and Tracking Technologies

Cookies and other technologies are used to enhance your browsing experience. These tools allow us to:

Keep in mind your preferences: For a better experience, remember to save the language, theme, and login information.
Analyze traffic: Track user behaviour to understand trends, optimise content, and improve website performance.
Display relevant content: Provide personalized advertisements, updates, and recommendations tailored to the user’s interests.

Your browser can be used to control cookie settings. Some website features and functions may be limited if you disable cookies.

5. How We Share Your Information

Your personal information is not sold. Your data may be shared with specific parties in certain scenarios.

With trusted third-party providers: Partners who provide hosting, payment processing services, email services or analytics can access limited data solely for service provision.
Legal Requirements: Data may be released if required to do so by law or legal processes or in order to protect CGIT.pk’s rights, property, or safety.
Information Transfers in Business: When a merger, an acquisition, or a sale of assets occurs, the information can be transferred with confidentiality and protection under law.

6. Third-Party Services

Some features of CGIT.pk require third-party services such as:

Payment Gateways: Payment Gateways are secure online payment systems for IT services and courses.
Analytics Tools: Third party tools that monitor website traffic and optimize performance.
Educational Plugins or Resources: Tools for Learning Management, Testing, and Collaboration.

We are not responsible for the privacy policies or practices of these third party services. We encourage users to read their privacy policies before engaging.

7. Data Retention

Your personal information is retained only for the time necessary to:

Service fulfillment: Complete transactions, provide services, or support educational activities.
Legal Compliance: Complying with applicable laws and regulations.
Resolving disputes: Addressing complaints or inquiries.

Data is deleted securely or anonymized once no longer needed to prevent unauthorized access.

8. Security of Your Information

We take a number of technical and organizational steps to protect your data.

Encryption: Data that is sensitive will be encrypted before transmission.
Access Control: Only authorized personnel have access to personal data.
Monitoring and audits: Regular inspections ensure that our systems are secure and current.

We cannot guarantee complete protection despite our precautions.

9. Your Rights

You may have certain rights in relation to your personal data, depending on the jurisdiction you live in:

Access: You can request details about the information that we have on you.
Correction: Correct or update inaccurate or incomplete data.
Deletion: You can request deletion of your data where applicable.
Objection: Oppose the processing of the data for marketing purposes.
Withdrawal of Consent: You can withdraw your consent at any time.

10. International Data Transfers

You may have your information stored and processed in a country other than where you reside. You consent to these transfers by using our website. They are compliant with applicable data protection laws.

11. Updates to This Privacy Policy

This policy may be updated periodically for:

Changes to services or technology
Legal or regulatory requirements
Data protection: feedback or best practices

Our website always has the latest version available. Users are encouraged to review it regularly.

12. Contact Us

Please contact us if you have any questions regarding this Privacy Statement or your data.

CGIT.pk
Email: info@cgit.pk
Phone: +1-(224)-384-1657

We will respond promptly to your request and ensure that your privacy is respected.

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